What happens if I exceed my usage limits?

As a developer, you will not be able to make additional API calls to your API Providers if the subscription plan limit is reached. You will need to reach out your API providers for details or you can subscribe a higher tier plan from the API Provider.

As an API Provider, if your API volume per month exceeds the usage limit of your current Portal Plan, you will not be able to make any changes on your Portal setting until you have settled your overage fees. The platform provides graceful handling for the existing developer subscriptions by best effort.

Is my data safe?

We take security and data protection as top priority. We obtain industry-accepted certifications and comply with current industry standards and regulations.

We are ISO/IEC 27001:2013 Certified in the provision of API (Application Programming Interface) platform service, consisting of:

• API Service Subscription Management
• API Provider Onboarding and Offboarding
• API Subscriber Onboarding and Offboarding
• API Service Onboarding and Offboarding
• API Platform Software Development

Find out why big enterprises trust us (https://www.benovelty.com/trust).

How will I get charged for my payments?

For Developer membership, you can join anytime for FREE until you want to subscribe a specific API plan from providers. We support credit card as payment methods.

For the API Portal plan, you can start with our FREE starter plan initially and then talk to our sales team when you are ready to upgrade to more advanced plans. Please note that the charge is non-refundable by default. However, if there are any special situations, you can submit a refund request within 30 days of the payment date, and we will evaluate each case on its own merits.

Why the price of Business & Enterprise Plan are missing?

As per our experience, it comes to various customized options and integration for Business & Enterprise clients. Please talk to our consultants if you think the current standard plans are not sufficient for you and we can work with you on this together.

Can I upgrade and downgrade anytime?

Feel free to talk to our sales if you want to upgrade, downgrade or cancel your subscription renewal anytime.

Can FabriXAPI be used in on-premise setting?

FabriXAPI is a managed cloud API services platform. If you are looking for on-premise setup or enterprise profession API services. Please contact our API consultants in our team website (https://www.benovelty.com/trust).